My perfect escape

Absolutely my perfect and preferred little escape, my first trip was 2005 and I’ve been there many of times and it’s now 2021 and my feelings is still very much the same, I love the fabulousness of friendship build through out the many years and very special with friendliness , future plans I am extremely excited to book another visit ❤️❤️❤️

Adequate resort--basic everything except for the staff who are exeptional

We arrived at the Holguin airport and were promptly escorted to a mini van where two other people were waiting. The two hour bumpy ride was ok for me, but my poor husband who has a bad back was white and in pain on arrival. I rushed to the lobby and was told that our ocean view upper level room was not yet ready. We left our luggage and waited by the pool for two hours for our room. The view from the room was delightful. It was less than a hundred feet to the ocean.....and I have to say, [... lire plus] that, is really special. It's an older resort with large spacious rooms. The cleaning staff were always making sure that everything was pristeen. They all go over and above, so it's important to leave a small tip for every service. They really appreciate it so much. In the morning we had a double espresso at the pool bar...they gave us sugar cane to stir our coffee with....an extra delight. For breakfast, and all meals, they greet you at the door and table service is friendly and efficient. It's obvious that Cuba is in an economic crisis. There were shortages. If certain things were not available...they made do. I was never hungry. There were always options. The only fruits available were papaya, little bananas, and watermelon. They often had pork, chicken, and shrimp on the grill. Sunday, there was roast beef which many really enjoyed. The animation crew were very talented and upbeat...The microphone was turned up way too loud, so the older crowd would drift to the other end of the resort to avoid the noise. The bartenders were all very friendly and accommodating whether or not they received a tip. Yandi at the beach, was delightfully witty. The best pina coladas and mojitos on the planet!!! His little hut was right on the beach next to the volleyball courts. Unfortunately it was too windy to play vball most days. They have a gorgeous tennis court, but no racquets or balls, so bring your own...Also a basketball net, but no ball. Table tennis...no balls, and too windy to play. All in all, what we wanted was sun, surf and sand. We got more than we expected, since the price was very low. If you want luxury, this is not the resort for you. If you want a beautiful beach for long walks, and no crowds, with very kind and capable staff, then this is the place for you. I would recommend this resort for diving and snorkelling as well. The water was the most amazing turquoise blue and very refreshing. The pool water was not the cleanest, as they had some mechanical troubles....but I would never go into a pool, when the ocean is right there. It's very obvious at this resort that the country is in crisis, but the people are upbeat, and making the best of it. No one is starving, but because they have information (internet) about the rest of the world, they are beginning to feel the twang of deprivation.

Good !

BRISAS COVARUBBIAS Feb 5 - 15, 2020 We had a very good flight down with Air Transat but waiting for our luggage was painful. Since we were the only ones going to this resort, it was lovely to have a nice private taxi. Driver was great and his English was pretty good. It was definitely a long, bumpy ride but when we got to the resort, all was forgotten. Check in was done quickly and we were soon in our in fast time. The room is very spacious with a king size bed, long dresser, a littl [... lire plus]e table with two chairs and a loveseat ! Really quite lovely. The view from our balcony was spectacular and mere steps to the beach. Bathroom was ok but could use some cleaner caulking in some areas which was a little gross but clean nonetheless. The maids kept our room very clean. Only two smallish towels were provided but I assume we could have asked for more but didn't. Some towels really need to be replaced as they were heavily stained and at times we were reluctant to use them even though they were clean. The beach stretches out on either side which makes for great walking in the morning. It is a stunning beach with beautiful powdery white sand. The water was shallow enough to just bob around in. It seemed like they could use more loungers on the beach as people spent time walking around looking for a few. Sadly we joined in on the towel game and got our loungers early in the morning. We didn't use the pool simply because we are beach lovers. At times though walking by the pool, we noticed is was quite murky and wouldn't have gone in anyways. They were constantly cleaning it but I wonder if they are lacking the material needed to "shock" the water. The buffet food was pretty good ! Was always hot and they replenished the trays often. Great selection of cheeses, fruit, breads and more. The grilling station was fantastic. We enjoyed pork, fresh fish, shrimp kabobs and even a rack of lamb - all very delicious. Staff were wonderful and we didn't have to wait long to get a drink as the dining room was never really full....until Valentine's Day. They work so hard but always had a smile as they went along serving guests. Another reviewer stated no a la cartes. Well yes there sure is. We enjoyed two dinners here and very good. It's a nice change from the buffet. The lobster however left little to be desired as it was either undercooked or just bad. Was mushy and we couldn't eat it. Steak was tasty. The beach snack bar also served great food. Hamburgers were always cooked well. Pizza was great. Once again, service fantastic ! It was frustrating however to be in line waiting for your order and a local would come right up and be given large quantities of hamburgers while we had to wait for another batch to be cooked. I think education for staff is the key. They really need to be told to have these people stand in line & wait their turn. Was a very frustrating experience. Getting a drink at the bar was difficult.....one would have the bartender continually pouring cups of beer...10 sometimes 20. The dining room was actually very appalling in that for the first time we witnessed, hoards of food being put into bags and taken out. Same with the beach snack bar. We just shook our heads with this behaviour and waited...and waited longer. Thankfully it was only two days of this behaviour. First few days the mosquitoes/no seeums were out in full force. Had a few bites but nothing like some tourists got. After that, they did fog a few times and made a big difference. We didn't use spray after that. I think we're just lucky ones that bugs don't go after. We really didn't notice much in the way of shortages. The store at times didn't have Cristal beer. There were a few times that ice wasn't available but that was only for a short time. The resort seemed to have had everything that most would expect at mealtimes. For wine lovers, it was so-so. White wine was just ok and the red was quite nice. They did run out of french fries at the beach snack bar and the pizza, they only had once. The staff were second to none and wonderful. Once again, we met some amazing people....tourists & staff alike. We would certainly like to return but will rethink the time frame. Valentine's is not the time to come. The locals came in droves and pretty much took over the resort which would be fine as they are obviously happy to be on vacation like all of us ... but. This butting in line - taking huge amounts of food - ordering many, many beer at one time while we've been standing there for awhile isn't something we would like to witness again. We had a great time in spite of these happenings. The guests we met and the staff that endured Pat's sense of humour will always be in our hearts. The sun shone...the water was warm, beer was cold....that's what vacation is all about. Pat & Diane North Bay, Ont.

Beautiful Beach!

I've been going to Cuba for years and I've stayed at resorts rated from two to five star. The beach is this resort's best asset. The minimum two hour ride to the resort is rough, the roads are in terrible condition. The resort is rundown and neglected and left just too much to be desired. The staff are friendly and they do the best they can with what little they have to do it with. I could not get in the pool even once as it just did not look clean. I brought chemical test strips to test [... lire plus] the water and so it confirmed the pool wasn't being treated. I would not recommend this place to anyone.

Friendly resort!

This is my second time at this resort, this time we brought our kids along for the ride. It is a long 2 hour bus drive from the airport, as adults we didn't mind the ride as it gives you a good scenic view of Cuba. Our last visit was 3 years ago and the resort seemed to have a little more entertainment my first time around. We paid for 2 ocean view rooms and were first placed on a bottom floor room. After speaking with the staff we did get one room moved to a second floor which was much nicer, b [... lire plus]est view you could hope for! Staff is very friendly and accommodating, if you are a returning guest they love to see familiar faces. The mosquitos and noseeums after dusk were horrendous, so unfortunately we did come home with some unwanted bites on us. You could not ask for a nicer beach! We spent most mornings and afternoons here. They have a beach bar where they serve burgers and fries which was awesome for our teenagers! The pool was mostly good except for our last day, it was cloudy and needing a good cleaning. We were pleased with the buffet on most nights as well. Overall, we enjoyed our visit at this small family friendly resort and will definitely return.

Great resort!!

The resort is small and family oriented. Friendly staff. Paid for ocean view room and was put on bottom floor, so could have been better room. The beach was superb, however the bugs after dusk were awful. Food and drinks were plentiful. Bus ride from airport is long but you get to see a little bit of Cuba along the way. My third time visiting this resort, would definitely go here again.

Quiet and remote resort

The resort is perfect for relaxing either on the beach or pool side! It wasn't crowded and noisy. The only problem I had was I couldn't exchange money as the resort had no money to exchange. The food was good, nice variety of dishes. Staff was very friendly and helpful.

Average hotal

Average food, too far from hustle and bustle, lot of tiny mosquitoes bite all your body everywhere in beach area and open area in hotal. Staff is good, rooms are good and spacious , cleaning staff is good

Beautiful place

The beach and the people in the resort are amazing The food was fine and plenty of sunshine clear ocean and beautiful white sand. The room was clean and big with an ocean view that was out of this world

Very nice

Very quiet and not too many people good service it’s very near to airport very good food pool is very clean room service is good very clean room bus service from airport to hotel is very good and very fast service

Wonderfull resort

I paid 1,000 Canadian for 1 week and it was worth every penny. The staff were always friendly and helpful. The hotel is startimg to show it's age but everything was always clean, neat and tidy. The beach is amazing. If you like a bloody mary Julio makes an amazing one. I enjoyed seeing the Cuban families especially the children who where guests at the resort. They were always friendly and polite. The only down side is the distance from the airport to the resort over 2 hours.

Awesome Resort

Just returned from Brisas Covarrubias after enjoying 2 wonderful weeks(22 February- 8 March). The flight down with Sunwing was great and on time. We were very happy with transfer from Holguin airport to the Brisas Covarrubias. Check in was smooth and got into the block we had requested by email. The resort was clean and the grounds we're well kept. The food in the buffet was very good and our servers ( Raquel & Ricardo ) were the best. The beach was incredible and once again clean. Snorkeling wa [... lire plus]s just great as well. Kendry at the Nautica center was great and passed on great information about the area. Nunia, Raymond, and Xiamarra at reception were in St so helpful during our stay answered all our questions and requests. Julio and Horacio at the pool bar we're great and Louisa at the Lobby Bar made incredible Spanish coffees. Isela the towel Girl was very helpful and looked after our needs. Yane and Maria our house keepers were extremely thorough and had our room done before lunch every day. My wife and I are totally pleased with our stay at Brisas Covarrubias and plan to return next year.

A Nice Resort

The hotel was fine. The room was large and lovely and so was the washroom. Unfortunately, having warm water for a shower was rare. The surroundings were very nice and were kept clean. The beach area needed raking. The pool area was amazing! The food was quite good as far as taste and variety. There was no entertainment at night maybe it was because of there was a lack of tourists. This could be because of the large amount of mosquitos and/ or of the large groups of Cubans vacationing at the hote [... lire plus]l I noticed that there were many large areas of still waters around the buildings. The 2-storey buildings were built on stilts and after a rainfall the water remains underneath ( a perfect place for mosquitos to breed ! ) The people working at the resort were very pleasant and friendly. The hotel did not provide a bottle of water for our room every day. We had to fill our bottle everyday at the bar. We also had to pay 2 pesos/day for 2 weeks for the use of the safety box in our room. We have decided that we will not be vacationing there again .

Somewhat disappointing

We booked thru trip central with hola sun. When we arrived they said they didn’t have a reservation for us so put us in a very poorly kept room. No safe could be used, shower work sporadically. We had to complain numerous times in order to be moved. The staff was not very friendly and the mosquitoes were plentiful. The resort is very isolated and thus there were not a lot of excursions.

A disappointment

The beach was wonderful! The mosquitoes terrible. The housekeeping staff was awe full. We had no clean towels for 3 of the 7 days. The first room we were in didn’t have a safe or a working shower we had to complain 3 times before they gave us a better room. When we got to the resort we were told they didn’t have a reservation for us. All in all this resort was disappointing

Amazing,clean ,quiet resort.

Whole resort is very well located and organized.Has nice garden and swimming pool.Very nice lobby/reception with near by bar. El Dorado restaurant with its crew are amazing(very clean and caring for guests,tasty food and good selection). Hotel room well cleaned and airconditined. Nice sand beach and entering into water very good.Very friendly and fast service personnel(at the bars,reception,store,beach rental equipment or/and beach towels exchange).

Just cannot be beat

Best dollar value in the Caribbean!!!! Almost impossible to beat the staff and the beach. I’ve been 14 times and consider many of the staff friends. I plan to visit again in March and again in November.

Great beach

The resort it self ,not the same as a couple years ago.Many Canadian's are not returning . In January we only had 50-60 tourists . Last year the same time, it was full. Insane amount of mosquito's sand fly's made our stay uncomfortable.There is no money to take care of the issue. The food quality , choice's compare to last year were bad. No fruits on the first week period.They must to change the Chefs there as well. Disko is permanently out of service. Cleaning ,worse then last year ,I fe [... lire plus]lt the cleaning ladies only did they job ,if you left something on the bed. Safte is not as good . Some times both side of the resort are many locals walking on the beach .They also leave a lots of garbage The beach is still beautiful, just don't walk out of the resort. Hot water we only had on the last day.

Miserable

Very miserable we had to bag for an extra shampoo or a towel very remote place Anti sanitary food Long waits to get into lunch room Not willing to go there again....................................!!!!!!!!

Peaceful nice resort.

Beach is beautiful. Resort it self is getting older,if you are looking for no issue place,this is not for you.food is very simple ,almost no fruit or salad this time. Clean but many broken areas ,very old chairs on the beach definitely not enough .for younger generation nothing to do. Entertainment is very much repeating it self in a couple days. People are nice friendly helpful. Before you are choosing this place ,prepare yourself ,if is no sunny days ,you will not like it.