Won't recommend

Our trip to The Dolphin Resort in St. Petersburg Fl.dyring Christmas. We left our home at 3am on Dec 21st to catch out 6:20flt at Pearson in Sunwing. We thought everything was moving well until we entered customs with hundreds of people waiting. Most could barely speak English, and where expected to use the machines to fill out forms. At 6:30 we where still in customs (2hrs) standing. Our flt was held till 8am. What a awful experience. We didnt get to our hotel until 5:30pm. As we where to [... lire plus]ld it was only approx. 45 min from the airport, turned out to be 2.5 hrs away plus the shut down of the highway during to high winds and poor driving conditions. We lost the first day. We requested a ground floor with a king bed, but got 2 double beds facing a parking lot and field. Cockroaches were found inside of my cosmetic bag, we had to put up with guests fighting in a room above us eventhough we complained. The pool was full of sand and closed for 2 days, Car rental was suppose to be about $45. Extra ended up being $80.extra US. Plus an extra $80 US for parking at the hotel. The hotel is very old, then we lost another day on the 28th as the drive back to Orlando airport was do far. Our trip ended up being 5 day very disappointing.. I have to question who is checking out these vacation spots! So far our last 2 vacations with Sunwing where not memorable. Regards Sharon Munday

Amazing time

overall rating is good / friendly and reliable staff maintenance to repair running toilet good quiet hallways--very enjoyable lots of lounge chairs in pool area good music in pool bar good service in restaurant Dolphin Beach Resort

Very good

The grounds were well taken care of, and the staff was very friendly. The timing of the daily room housekeeping was inconsistent. I can't think of anything else to say, and I shouldn't have to write a specific number of letters.

Awesome beach.....

The best part about this hotel is the beach... most of the front desk staff were quite nice, friendly and helpful but there were a couple who were blunt and rude with us. Our room was a bit run down and the cost to upgrade to a nicer room was not worth it. The beach bar was a lot of fun, the staff there were excellent. The food we ordered at the bar was excellent, but the breakfast buffet was cold.