A very good resort - overall, part of our favourite Brands

The entire experience was almost perfect…spoiled only by a bit of rain. Thought the pools could have been a bit warmer. All dining experiences virtually perfect, and room fully met every expectation. Never a service disappointment. Ocean georgeous, and sandy beach went for miles - no seaweed ever washed up on shore. Going back soon!

Great Resort!

We stayed in the Club Section which was close to the pools and the ocean. The room was great-we chose the Ocean View Junior Suite. Concierge service was always available if we needed anything Mini bar was always stocked and we could ask for our preferences. Hendriks at the Club Pool was amazing. Good pool service for drinks. High-quality alcohol at all bars. Crown Royal, was requested for our room and we got it. The wonderful staff is happy to help and not soliciting tips but we were generous wi [... lire plus]th them. Fantastic New Year's Eve Celebration and meal. Paella at the pool was great! Musical Entertainment from 6 to 9 every evening was pleasant. Some of the shows were not high quality except for the magic show and the circus show. Michael Jackson's show never happened for the 2 weeks we were there although it was announced each week. Texas Hold 'em every day was fun. Great variety of restaurants Chez Isabel was my favourite but the service seemed rushed and not as elegant as I would have assumed for a French restaurant. Lots of activities, if you want them Comfortable beds at the pool and the beach and lots of them available Ocean a bit rough and not for everyone. We will return- this was our first trip to this hotel

Excellent Resort

Stunning beach, lovely super clean facilities and staff were outstanding !! Great selection of food and beverages with no difficulty accessing the a la carte restaurants. Would recommend to friends and family.

Excellence PC IS EXCELENTE!

The resort is beautiful! There are so many activities to keep you busy throughout the day and the entertainment at night couldn't be better. The rooms are clean, cool, and comfortable. The staff are very friendly. We paid for the Excellence Club and it was worth it. the restaurant, Magna, is phenomenal! We booked an ocean view room which we got but what we didn't know was that these rooms also overlook the private pool which got busy and noisy. I asked for another room and was told that there  [... lire plus]was a room that overlooked the garden with a partial oceanview . This room was perfect!

Relaxing Adults Only Resort

The beach was pristine and large in size; the ocean water clear and blue. However the waves were very rough and the red flag up almost everyday. Still so beautiful to sit and enjoy. The pools were clean and it was lovely to have the exclusive Club pools near our rooms. The Junior Suite Club level was very comfortable, modern and ultra clean. The walk in shower was large and very welcoming after a day on the beach. Restaurants were good - Mexican restaurant was fun and the buffet - The Kitchen wa [... lire plus]s a favourite for breakfast. Our only complaint was the "no reservation" policy. Wanting a 7 or 8 pm dinner time resulted in a 60-80-minute line up. No wait at 6 pm but that's a bit early on vacation. The staff, while more reserved than on other Caribbean islands were welcoming and friendly and smiling.

We’ll be back!

Beautiful resort, very friendly and helpful staff. Excellent food and plenty of restaurants to choose from. Rooms were clean and well maintained with a fully stocked bar and fridge. Shuttles to and from the airport were well organized and comfortable.

Third time visiting this resort!

Welcoming and very attentive staff, attention to detail, great entertainment. No wristbands, no reservations for any of the restaurants, premium drinks, beautifully kept grounds - a gem. Downsides: Heavy & dangerous surf on the beach most days. Also, you are a long way from any town or other resorts - approx. 1 hr. from the airport. A great place to relax & chill.

Amazing Resort!

My wife and family have been to a number of resorts in the DominicanRepublic. Although we try not to get our expectations too high I must say that my wife and I, as well as our two adult daughters had a very nice time at this resort. We were pleasantly surprised by all the offerings of this resort. So much so that we have only positive things to say and as a result would highly recommend this resort. Be sure and visit the parrots, they are a hoot! I am a bit sad though that we aren’t able to [... lire plus] return to share the experience with our grandchildren, as it is an adults only resort.

Excellence is an understatement!

The resort was fantastic. Entertainment every day, restaurants and food were great and the staff friendly and courteous. Resort was kept clean and pristine. The only negative were the rip tides but the resort can’t control the ocean!

Excellence?

Almost like Covid doesn’t exist in the resort,airports and transfers. Extremely disappointed with the food in this supposed 5 star resort. We noticed it had declined at Excellence Playa Mujeres as well. Much worse here though as steak in all restaurants is tough and hardly able to cut, let alone eat. Lobster was overcooked and also chewy. Breakfast was always cold unless you had your eggs made to order. Bacon,toast,waffles,pancakes,everything cold at Magna, Lobster house and Kitchen table. Dr [... lire plus]inks were only good at Magna, for the price of this resort, the drinks and food should be great at ALL restaurants and bars. Especially when upgrading to excellence club. Turndown service happened once in 8 days. Day staff was good and night staff. Entertainment was cheesy at best every night.Totally mislead by all the positive reviews on this place. Time for a real review. This place has basically turned us off from the all inclusive brands. Definitely not worth the money. Sorry, we started coming to Excellence for the top notch food and drinks which are very important to an expensive 5 star holiday. Punta Cana does not compare to Mexico or other Caribbean islands……will not return.

Return to Excellence Punta Cana

This was our third visit to the Excellence Punta Cana but our first time back since Covid. Staff were awesome- would go out of their way to may your dining and beach experience memorable. Food was very good- especially Chez Isabel restaurant and breakfast at the Magna. Love the natural beach without motorized sports- it was breezy most days so surf was high and great effort to keep seaweed at bay. We were celebrating our 35th wedding anniversary while there and asked our agent to reserve the fr [... lire plus]ee anniversary package they offer for us when booking, as well, we mentioned it during check in but we’re very disappointed when the only thing they did was make a heart on our table at dinner- we did not receive anything advertised in their Excellence Club Anniversary Package. Quite the disappointment after spending the money and risking travel during Covid to celebrate such a milestone in our marriage on such a beautiful resort!! We had celebrated our 30th anniversary at the Excellence El Carmen(without the upgrade to Excellence Club) and they had gone out of their way to make it extra special. Covid protocols were great- my husband has some health issues and we were concerned at first about travelling but we felt very safe at the resort and felt comfortable to move about freely without masks. Our luggage was sanitized upon arrival, hand sanitizing everywhere you turn, our room was sanitized and had a seal across the door upon arrival, our room had a convenience kit with face masks and bottle of sanitizer and ‘health stations’ were throughout the resort to replenish if needed. The biggest comfort was knowing the resort had a courtesy suite to isolate in if we did come down with Covid while there and it was free of charge! The buffet had taken some extra measures to reduce guest handling of foods and kept things behind glass where they would serve you and tables were spaced, as well as with Theatre seating for evening entertainment. Happy to report we are home, had a great trip and remain Covid free! Great resort but not true to what they advertise in their anniversary package.

Excellence at its best!!!

This resort lives up to its name, everything from our room, restaurants, beach and entertainment were Excellent. We celebrated our 25th anniversary and my birthday while there, staff went above and beyond. Special shout out to Victor at the Excellence club beach area and Lizbeth in the club excellence office, the special decorations in our room to celebrate my birthday were beautiful. A big thank you to the Excellence Punta Cana for helping make our trip one to remember!!!! We would also like  [... lire plus]to thank out travel agent Carol Webber for helping us book our special vacation.

Amazing Rsort

Grounds, hotel and rooms were wonderful Beach was very quiet and great for walking Resort runs along the beach and ocean and is always visible Pools run along the front of the resort and was easy for people to spread out. Great nightly entertainment

Returning after 2 year's absence

Truly a 5 star resort experience. Definitely worth the upgrade to Excellence Club - exclusive beach area, Magna Restaurant & lounge with high end booze. Superb service from the staff with many of them remembering us from 2 years ago! No wrist bands or reservations required for the restaurants. Food is varied & very good, with 7 restaurants open most nights. Our favourites were the Magna & the Grill Steakhouse. Nightly entertainment was good to excellent - our faves were the superb saxopho [... lire plus]ne playing by Alejandro in the Martini Bar, & the Gypsy Kings Tribute band. This is not a good place for swimming in the ocean with high waves & pounding surf over most of the beach area. It is also a good half to three quarters of an hour drive from the airport, so accessing anything offsite requires planning. I recommend this place for older couples who want a mellow experience, chill at the pool or on the beach, eat excellent food & enjoy the entertainment.

Long awaited Adult vacation

Loved the layout of this hotel and the upgrade to Ocean view was definitely worth the price. Particularly liked that there many restaurants to choose from. (as to be expected some were better than others, The Lobster House was surprisingly the one we enjoyed the least.) Oregano and The Grill were our lunch time favourites and Mexican and Spanish were top dinner choices. Rooms were decent, only complaint was that we would have liked sheets changed mid week but overall staff and service we [... lire plus]re excellent. Property absolutely gorgeous and loved that there were lots of chairs around the pool and beach. Would definitely go back.

Wonderful resort, with lots of variety.

We enjoyed this resort very much. The beaches and restaurants are wonderful and belonging to the Club is definitely worth while. Their restaurant is excellent. We definitely would prefer more written info, especially a map of the grounds and restaurant menus. We do not all own cell phones so having to deal with everything online is not convenient. This may prevent us from returning to this resort. Also they need to supply you with more info on what is required to get your PCR test when you fir [... lire plus]st arrive. That way you are prepared with passports, masks, VISA, etc when you go to book your appointment.

Paradise at a friendly resort

The Excellence lives up to its name, with beautiful landscaped gardens, large beach, many pools and restaurants. The Magna restaurant at the Club is the perfect way to start the day, sitting outside and enjoying fresh fruit , French press coffee and a variety of breakfast choices. Be prepared for digital menus only, sometimes irritating to navigate.

Overall a wonderful experience!

Great food, pools and beach area was always so well maintained and clean, friendly staff wearing masks all the time, great restaurants and food was exceptional. Though lunch buffet has been temporarily discontinued due to covid (i think). Room service food is good too. Rooms were cleaned and beds made every day. Entertainment nightly was so fun especially the solo sax player created such an amazing atmosphere most evenings. Evenings can get a bit cooler and a cardigan is a good idea. So well man [... lire plus]aged. Highly recommend. 5 stars!

Resort Parallel to the Beach

Love the fact that the resort is relatively small and parallel to the beach. Ample beach lounge chairs so no need to wake up super early to reserve... There is plenty available all the time. The food is really good and the rooms are spacious and clean. Note to consider: The beach flag is always RED meaning Danger. Therefore, for those hoping to swim in the ocean at your leisure, beware. You can "stand up" in the waves, close the edge of the sand but you can rarely go out and actually swim [... lire plus] since the waves are pretty strong and high. This is our 2nd time at this resort and we love it. BUT, this time, I must admit that help and reassurances concerning getting our negative Covid test back in time were not handled with empathy. It was really late coming in. We had found the phone number of the clinic to enquire but the staff at the clinic only spoke Spanish and none of the Desk clerks were willing to take the call and translate for us. We had to wait. Were extremely worried. It finally got resolved but there seemed to have been a sense of "it's not really our problem.

Fantastic 1st wedding anniversary

Fantastic resort! The food, the people and the rooms were all very wonderful. Ceaser, part of the excellence club was very helpful and polite. Joendry on the beach always made sure we had what we needed along with all the staff at the resort. We will be back!