Had a great time at Barcelo Grand Resort

We just got back from the Barcelo Grand Resort in Rivera Maya and had a great time. It's a huge resort and you seem to be discovering something new every day. Plus there is A LOT of walking. The beaches and pools are great and the very well kept and the grounds are kept immaculate. They were just decorating for Christmas and it was beautiful. The staff works so hard and we found all to be very really friendly. Great day trips are also available. Overall it was an awesome trip and would definitel [... lire plus]y go back when choosing an all-inclusive vacation. Food was good at both buffets and Ala carte restaurants.

Amazing resort, friendly staff - Repeat Guest!!

I stayed at the Barcelo Maya on 2 occassions (my honeymoon and a mother/daughter trip). Once at the Colonial and once at the Caribe. Both times we booked with Trip Central and the absolutely fantastic Karol Chareza (Agent in Burlington ON). We had such an amazing time on our honeymoon (in 2016), that I convinced my mum and friends to go back. The resort is clean, walkable, and safe (important for a group of 4 women!!). The food at all the restaurants, and buffet, was delicious - especially th [... lire plus]e Teppanyaki! The room service is fast and delicious as well. The nightly entertainment is always fun, and well put together. The staff is very friendly, and when you have a problem they are quick to solve it (had a leaky pipe in our room on our honeymoon, they sent someone out to fix it within 10 minutes). As with any hotel, you get what you pay for, and I can say that our room at the Colonial was bigger and a better location than our rooms at the Caribe, but again, we paid more for the better room. Our rooms in each resort were large, clean, well appointed and very convenient for getting to both the beach and the main lobby. I 100% would recommend this resort to anyone, families, couples, friends groups. In fact, the girls and I are planning to go a THIRD time in February 2019 (hopefully booked through Karol again!!)!!

Nice resort

Pools were amazing as was the beach. Food was good and the a la carte restaurants were also good. It does not really mean much though when they advertise all the buffets you can go to when they all serve the same meals. It's the same for most if the a la carte restaurants as there was usually 2 of each type but once again it was the same menu at each one The mall connected to the hotel was nice as well and offered a good range of souvenirs and clothing which came in handy when we found out th [... lire plus]e a la carte restaurants insist the the men wear long pants to dinner. One note is that the $1000 credit per room is a waste of time as what it really means is they will discount certain purchases (room service, laundry, etc) by 25% and that goes to the $1000 credit. It's a nice resort, clean, well maintained and th staff was friendly. I would give it a 7/10

This Resort had everything we wanted!!

Our stay at the Maya Caribe Cancun was absolutely amazing! Exactly what we needed. Beautiful beaches, good food at the buffets, fun entertainment, friendly people who are always ready to get you what you need and with a smile. Our experiences at the a la carte restaurants were awesome. Food was delicious and service was great! The resort is big, which made for a lot of walking, but good to burn off the food! There was never any need to worry about getting a chair at the beach or the pool. Al [... lire plus]ways plenty available, which is a first experience for me and made life stress free! Only criticism I have is that the towel exchange could be located closer to the pool area, or have more than just the one location, and that there could be more bars available on the beach. Sometimes there were long line ups at the swim up bar which made getting a drink take a while. The rooms are a little dated but kept clean. All in all, it was a fabulous location and would definitely recommend it. Thank you to everyone at the Caribe who made our stay so relaxing and enjoyable!

The Barcelo Maya Caribe - A resort with many features to enjoy

I and my son recently spent 5 days at this resort and were amazed at the size and scope of the resort and the many activities that we could enjoy. The beach was long and great for swimming and snorkeling. We swam with sea turtles just off of the beach. The dolphin show each day was fun. The staff are genuinely friendly and attended to our every need. The food options were good at every restaurant. The newly built mall on the property was a nice place to visit with the small casino that we enjoye [... lire plus]d. Lastly the evening entertainment was the best of any Mayan Riviera resort that I have been to. So all things taken together this was a fabulous holiday.