Great resort!

This is the second time we have stayed at this resort. It is in the process of bring updated. The suite we had was already updated and had the most beautiful kitchen. It is so great to have a suite like this where you can cook meals and also have a separate sleeping area and living area. It's like having a small apartment. The cleaning staff were very efficient. Any concerns we had were dealt with courteously and promptly. The only downside of our stay was the location of the trash bins. We were [... lire plus] woke up multiple times at 5:30am by the trash collector! I would highly recommend this hotel.

Erica Cruz is the Best!!!

Erica can help you sort out your tickets to Disney at Celebration. She knows her stuff and takes her time to make sure it is the best possible arrangement. It's rare these days to get such good customer service is why it is the most memorable thing about our stay at Old Town.Give her a promotion! PS> avoid Disney at the holidays if you don't like crowds and parks closing at 11am due to capacity fill.

Excellent Place to Stay Doing Disney/Universal

Suites were HUGE! A bit dated like most others in the area, but inexpensive,clean, quiet,safe. Maid service was regular. Pools were nice. Continental beakfast was included in our package - a real bonus when on the go! Parking was free/also included in our package. Would definately stay here again if doing it all over again!