Perfect resort for kids!

This resort was nice and small which was perfect for kids. I never worried my son would get lost. The staff was incredibly friendly and accommodating. Water park was great especially the lazy river. Food was mostly all delicious. We really enjoyed the Jade restaurant and the beach grill. Hamburgers were our favorites!

Great resort for kids

The rooms were not real clean, (maybe they need better vacuum cleaners). Towels were not always replaced although the used ones were taken away. Placed generally seemed understaffed. Regular maintenance on items like sink drain plumbing and patio door required fixing. Generally the whole place requires upgrades to be competitive with similar resorts. The staff were always helpful and friendly. Rooms had good temperature control and the king size bed was very comfy. This resort felt safe as i [... lire plus]t is secluded from other resorts and outside beach access. The pools, water slides and lazy river were fantastic for the grandchildren.

Small resort, great for families!

Resort was always clean. Friendly staff! Amazing kids club! Made kids feel welcomed! Food was delish! Would stay here again, If the prices were similar! ...........................................

Amazing family resort!

This was our first time in Jamaica, and won't be our last. We will come to this resort again! If you are looking for a great family spot , where the kids can stay entertained, this is the resort for you. The waterpark was a huge plus for us, as was our own private plunge pool on our terrace. Food was amazing, room was spacious enough for 4 of us with separate beds for the kids . Staff was friendly and accommodating, going above and beyond to make sure you have a good time.

Amazing resort!!

This resort was fantastic! From the food to the grounds, even the people. Everything far exceeded our expectations!!! Literally nothing bad to say about our experience. The water park was just an added bonus to our already incredible vacation!

Good family resort

Great resort for families...we stayed here with our boys ages 9 & 6. Had a really fun time at the water park and enjoyed everything about this place. Beach is large and crystal clear. Food was good and staff friendly. No complaints Would definitely recommend and hope to return.

March break fun!

A perfect sized resort for families. Everything is close by...beach, pools, restaurants, bars and water park. Great staff and lots of things for the kids to do - ours are 8 and 11 - plenty of staff at the water park and running the kids club. Good food and enough variety to keep everyone happy. Basic rooms were a bit on the small side but we spent very little time there...it was never an issue. Staff kept rooms and grounds clean. We can’t wait to go back!

Fantastic trip!

The Jewel Runaway Bay is an excellent place to take your kids. The water park is a ton of fun and the kids can safely have the full run of the resort on their own. The beach is beautiful and there is a coral reef near by so the fish will swim right up to you even when you're swimming in the roped off area. Food, drinks and staff are awesome! Our 3 boys (ages 12 , 10 , 7) particularly loved the nighttime games of capture the flag on the beach with the kids/ teen club. Good tennis courts with a lo [... lire plus]cal pro, 3 nice clean life guarded pools, nice entertainment at night. Very clean, smoking only allowed in a few designated places away from the main activity areas. My only suggestion for this resort is that they do the audience participation portion of the show after the main stage portion because it seemed to me that they lost a lot of their audience as people snuck away to prevent being chosen for the audience participation activities on stage and that left very few people to stay for the higher quality entertainment such as the steel drum show or the historic dancing or the excellent guest singers with the band. Overall though: a definite gem in a fantastic country: yeah mon!

Awesome!

Our family had a great vacation at this resort. The staff were terrific, very accommodating and genuinely engaged with us and the children. For families with young children I would recommend booking a room away from the water park due to the noise of the music and some nightly teen entertainment sessions which made afternoon naps and early bedtimes a bit challenging. My only minor complaint is that the rooms were small, it was a challenge to find storage for all of our clothes & luggage and ther [... lire plus]e were also not enough hangers in the room. Also wished the water park opened earlier than 10:30am. None of this however was a dealbreaker for me! I would not hestitate recommending this resort to anyone, we had a wonderful time here!

Great resort

Arrived to the resort in Jan/18/18. We were greeted by hotel staff, checked in and taken to our room. It was on the second floor overlooking one of the pool areas. The room is your standard hotel room and nothing fancy however we did have two single beds for our kids and a king bed. We got what we asked for!! The room came with a tall dresser that allowed us to put the kids clothes away as well as my wifes. There was also a closet for you to hang your clothes. I always work out of the sui [... lire plus]t case. The bed was comfy and clean. The shower worked well with good water pressure and a nice size. The resort has a great water park for the kids and adults to have all day fun. Lazy river, water slides, tube water slide. apparently its a much better water park then the expensive Beaches just down the road. There are two other pools to choose. The swim up bar with a kids pool attached as well as a sports activity pool. although the hotel was full you had no idea it was. You didn't have to wake up and rush to claim a recliner. There were plenty of them around the pool area, in the water park, and on the beach. That being said the people were spread out and you didn't feel cramped or uneasy about finding a spot as there were lots to choose. The beach area is nice and has some small reefs you can swim close to and see plenty of fish. You can sign out a snorkel and mask as well. For little ones they have a small lie down floatee that has a clear bottom so your little one can see the fish if they can use a mask . The beach is about 200m or so. clean and soft on the feet. water was warm too! The food was good and especially the jerk chicken at the all night restaurant. The specialty restaurants were good with only having to make a reservation at the Japanese one. Staff were very friendly at all times and everywhere you went. The buffet restaurant was good with a large variety to choose from. The entertainment at night started usually around 830 so we didn't have time to check out all of it as my kids were tired by then. We did see the steel drum band which put on a good show. It would be nicer if some of the entertainment started around 730 so you if you had younger ones you could watch it. However we did learn that the kids club was open til 9 so we would feed the picky ones at the buffet then drop them off at the kids club and we would go out worry free and enjoy our dinner in peace. The kids club was excellent and worry free. First time we used it on a resort and it was great. lots of toys and activities for the kids. there is also a youths room with a pool table and video games room for them to stay in. Overall it was a great resort and worth the money paid!

Jewel Runaway Bay

The resort was absolutely beautiful. The grounds were very well kept the rooms were clean but somewhat outdated. The food was fantastic and great friendly staff. We have a child with special needs and Frederick the chef made our vacation stress free when it came to food for him. Unfortunately it rained 24/7 the first 3 days we were there. 😓, So our trip seemed to be short due to the lost days Laura Mulvihill-Spry, our agent made sure everything was perfect. We will be booking to go  [... lire plus]back January 2019 !

Ideal for a family getaway

This resort was perfect for our much anticipated Christmas holiday vacation. While all 268 rooms were booked, there was never a need to get up at the crack of dawn for a prime spot (as we found at our last sun destination) nor wait very long for anything. Waterpark, ocean and pools are all minutes from the rooms - so no 25 minute schlep like in some mega resorts. Food was good and ample - not gourmet but hey this isn't a 5 star. While it is true the rooms are not brand new - do you really wa [... lire plus]nt your kids in a room that they could easily wreck? The staff are amazing - from the grounds keepers to housekeepers - restaurant staff and life guards - all were genuinely happy to interact with each other and guests. Being able to feed tropical fish in knee deep ocean was a real thrill for our kids 9 and 12. The many repeat travellers we met confirmed this is a hidden family friendly gem. Shoot. I probably shouldn't have given a good review!

Will Return!

We thoroughly enjoyed our stay at the Jewel. Check in could have went a bit smoother. Room was clean and comfortable. Beach was stunning. Sand was soft and thick. Ocean was a bit rough for my small children but could have just been the time of year we were there(late November). Food at the buffet was fine. Not remarkable but not bad either. Wood fired pizza was very good as was the Italian Place. Didn’t get a chance to eat at the other restaurants. Drinks were definitely not watered down and i [... lire plus]n fact found them a bit strong. Water park was a great feature. Resort was fully booked but it is spread out enough that we NEVER had a problem getting a chair at any time of day at the pools, park or beach. Lots of umbrellas and shade. Everything was easily within a very short walk of the room. Staff were very friendly and accommodating.

Great times

People and food were amazing. Stayed in a standard room and could us some updating. Grounds are well kept. Kids water park was amazing for my 3 kids and even mom and dad. Would recommend to anyone. Alittle far from airport being 1.5 hours away

Fabulous Resort!

Loved our trip! We went with a group of 30 for a beautiful wedding on the beach. The resort was awesome...it wasn't over booked so we never had to wait to be seated for a meal or have to fight someone for a spot around the pool or put towels on the beach chairs just to make sure you got one!! The food was great. Probably the best food I've had at an all inclusive. We will definitely be revisiting this resort in the future. Ya Man!!

Amazing

I recently had the pleasure of vacationing at this resort to attend my son's wedding. I would recommend this resort to anyone who want to vacation with their family who have children. The waterpark was the highlight of my grandchildren's time spent there. The rooms were spacious, although a little dated, however always clean and the maid service I cannot say enough. The hospitality and the friendliness of the staff were incredible. This resort will be going under renovation and in looking a [... lire plus]t the plans, I would definitely come back to this resort with my children & their children.

Amazing beach!

We loved our stay at Jewel Runaway Bay. The beach was amazing! The hotel staff were very friendly and the customer service was great. We spent a day going into Ochos Rios to do different excursions, and the resort staff made sure we were all accounted for leaving the hotel and returning. We felt very safe there!

Jewel runaway bay resort

Hotel was very clean and small so it was easy to get around. Service was amazing loved the people very welcoming,not pushy at all. food was bomb I Forsure would recommend this resort great place for the money spent.

Awesome Family-Friendly Resort

Loved our whole week at this resort. Travelled with 2 young children under 3, and a group of friends who also had kids 3 years old. Kids loved the waterpark (lots of slides plus a lazy river!) and the infinity/kids pool. Larger pool was nice too as it had both a shallow and deep end. We went during back to school week so it was not very busy at all. Staff was great. Very accommodating, very friendly. Good variety of food and restaurants. I liked that there were several a la carte restauran [... lire plus]ts, and that only ONE required a reservation! Buffet had different food every day as well, so never got tired of the food. All in all, this resort was really fantastic! I could go on for days.

Fantastic staff and food

If you are looking for fancy rooms or an opulent lobby this is not the place for you. The rooms and buildings are a little dated but more than sufficient and clean. If you are looking for a fantastic and interactive staff and delicious food, a la cart or buffet, this is definitely the place for you. It's a smaller resort which makes it easy to get anywhere on the resort in under 5 minutes. I cannot say enough about the staff in the tweens club, my girls loved them and they went out of their way  [... lire plus]to involve everyone. If you are looking for a great place for a family vacation this is a great choice. Great resort and would definitely return.