Beautiful landscaping
The grounds were immaculately kept. Beach was good. Rooms were big with comfy beds and pillows. Pools was very accessible and clean. Food was typical DR. Lots but not a good variety of fruits or salad items. I would have liked more fish options. Note that there are no elevators and many paths are bumpy if you are handicapped. Entertainment was not good.
Resort is paved with good intentions
Hotel, food, beach were good per se But hear me out. Beach sellers/peddlers were literally harassing us since it was pretty quite on week days. I literally had to pay for a pedicure to get the lady to stop harassing me. we ended up staying at the pools BUT On Weekends the resort filled up with locals. It was chaos. Buffets were being abused and staff couldn't keep up. Multiple line ups overall not enjoyable. Noise and partying late into the nights. 3-4 AM. On week days it was aw [... lire plus]
Very nice resort and well maintained.
Beautiful, well maintained grounds. Beautiful white sandy beach, great for sunbathing or taking long walks along the water edge. Dining rooms are clean and nice. The staff always polite, friendly and accommodating. Cafe Coco - nice coffe bar. The only thing: bathroom washbasin was slightly clogged and the water was draining very slowly.
Absolute Relaxation
Pro’s: not too big of a resort but spacious enough. All hotel staff incredibly hospitable. Always clean areas. Grounds are nicely maintained. Good variety of food. The young guy who does all the MC’ng at the entertainment and pool is very charming and a great host. Definitely good size beach and activities to do. Good excursions. There is a mall within a 5 min walking distance.> Con’s: older resort which needs some repairs. Entertainment could have been better but the young host was gre [... lire plus]
Paradise
Back from 14 perfect days! So, arrival at airport, the Exchange Center changed our Canadian dollars to Pesos at 34. Upstairs in departures the Exchange Center was 37. The TD bank here was 33. I didn’t have a chance to use the ATM at the plaza mall, did anyone note their exchange rate? Beach- perfect, water is warmer at the Gran Vantana due to the black bottom grassy area. We walked to Elvis restaurant, past the warning sign and guard, a few times. Beautiful desolate natural beach with l [... lire plus]
Resort was amazing
The resort was so nice and the staff was super friendly. Made so many extra accommodations for my kids and our large group. The grounds are extremely well kept and the beach area was very clean. The coco cafe staff was great, always remember our drink orders as soon as we came in. Such an amazing time and trip. Shea was amazingly helpful with the booking and the entire trip made it just perfect.
Great Resort and Amazing Staff!
We went as a group of 10 friends during the week of April 16 2023 and had an amazing time. We upgraded to the SunClub and it was worth it. The check in process was quick and easy, the rooms were clean, the beach was absolutely beautiful. And since it was in a bay, you could swim in the mornings no problem without big waves. The staff was super polite, friendly, and always helpful. Not the biggest resort but it turned out to be better because everything was close by.
We had a great vacation!
The trip was seamless from beginning to end. The Staff were incredible: attentive, welcoming and fun. The entire resort was very clean, rooms were spotless and all common areas were cleaned regularly.
So So
The resort was passable. However we found it dated. The room was adequate. The food was limited. E.G. they ran out of bacon and eggs every morning. They had to constantly have to be asked to bring plates, silverware, and glasses for juices. I twisted my knee on the 3rd day and ended up using a broom handle as a walking aid as they didn't have crutches, canes or wheel chairs. Never had beef for the 1st 4 days. The water in room was lukewarm at best
Nature’s Paradise
A beautiful, clean, well maintained resort. The Staff are Super friendly! As a nature lover it was amazing each morning to wake up to a symphony of birds singing. The Mangrove inlet with the birds, turtles and fish was a different scene each day. The beach is great for early morning hiking. Loved it!
Great trip
Great week at the Sunscape. Food was plentiful and lots of variety. Rooms were large, very clean and comfortable. Beach was awesome! Pools were nice and lots of loungers. Entertainment was good. Coffee cafe was excellent. The only con would be …..not enough umbrellas around the pools.
Best resort ever!!
We loved this hotel, we have been to many all inclusives and this was the only time the front desk ever called us twice to see how everything was and if we needed anything. It was friendly and very clean and the food was good. What we liked also was that one pool was for the party people and the other was for relaxing. We also loved the coffee and dessert room that we visited every day! Martha was also very special and kind to us, wonderful customer service well beyond expectations. Keep up [... lire plus]
Great resort
This resort is older Caribbean style but freshend up and very clean . Rooms were a nice size and bathrooms were updated and clean . The pools were decent had a nice pool bar with friendly staff everywhere lots of loungers und umbrellas. Food at all the restaurants was good and large selection . Entertainment was fun and decent at night shows . From the front staff Miss Rosa was very helpful to bell boys and bartenders and wait staff and monica of the maid staff all were pleasant and helpful. Wou [... lire plus]
Nice resort
The resort had a great beach . Pools were adequate . The staff at this resort were always pleasant and helpful. I was very impressed with the service. The only major issue was the alacart restaurants. It was very difficult to get in and there was very little choice . Only 2 open every night. The buffet was good and well run but needed to change up a bit to keep it interesting. The beach restaurant was not open and this was a major disappointment . The grounds were well kept and everything was cl [... lire plus]
Would Recommend
Perfect resort for a friendly getaway in the sun. The location was a 30 minute bus ride from the airport. Resort staff exceeded our expectations and were warm and welcoming! We left with full stomachs, happy hearts and new friends. Highly recommend the ocean fishing available and the golf course next to the resort. Overall, we had low expectations and this resort exceeded all of them for the cost associated.
Great Resort
Having SunClub made all the difference. Personal check in with no line ups was so appreciated. We were not happy with our first room and they very quickly found us another one with pool view. Buffets had good variety and every week has the same rotation of theme nights Restaurants have a good variety of choices for everyone
Staff are lovely but resort is lacking post covid
Lovely beach area, a great pool (closes at 6pm, unfortunately), and a large buffet. Some restaurants are limited (only 2 open per evening). We booked this resort because they boasted gluten-free and vegetarian options but were disappointed that nothing at the buffet was labeled for food allergies or ingredients, and the menus at the a la carte's were incorrectly labeled. There was limited evening entertainment, but we enjoyed what we saw. The staff were very friendly and helpful, and the p [... lire plus]
Nice resort
This hotel is not suitable for someone with mobility issues as there are a lot of stairs. You can only access the outdoor pool and the a la carte restaurants by going up 15-20 stairs. The grounds are very well maintained. The beach is beautiful but the loungers need replacing. Food is excellent - lots of choices. All staff are very friendly and helpful. Rooms are clean but dated. Wifi available for free only in the lobby and is very slow and unreliable. Hand sanitizer was widely available [... lire plus]
FAIR
Was not impressed with the LeCart restaurants, long wait and the food nothing outstanding. Entertainment not so good. Broken beach chairs should be removed. WIFI was horrible! pools were good and clean. Staff were always polite. Overall it was OK but was expecting better!
Great Resort
This is a very affordable resort with friendly staff, great food, excellent pools and grounds. Access to the beach is only steps away and there are plenty of chairs on hand. The nightly entertainment was a lot of fun over at a decent hour.