Ok resort

Resort was very clean. Beach was clean and you could walk a long way. Staff very friendly. Italian restaurant was terrible. Took 1/2 hr. just to get a glass of wine and 1 1/2 hrs. till we got our meal and it wasn’t that good. We went to the other a la carte, the grill, and it wasn’t that great either. Kabobs were very tough. The buffet was great. Usually get sick of the food after a couple of days, but didn’t this time. We had the club select and it was well worth it. Top shelf drin [... lire plus]ks, served on the beach, private bar, private pool, private chairs on the beach, personal service and snack bar. Servers were great and very friendly. There’s a mall just 5 walking minutes away. The down sides.....ocean was rough, so hard to go in, it’s an older resort so small things went wrong, hard to get hot water. Furniture certainly showing it’s age. We requested 2 rooms adjoining, with 2 double beds, and on the main floor as we had an 80 year old. We didn’t even come close, first room had a king bed, second floor, and the second room wasn’t adjoining, it was also second floor but it did have 2 double beds. They wouldn’t budge. Very disappointing. We’re not fussy women, but found a few things just not up to par. Would we go back, no.

Grand Paradise Playa Dorada - A Great Beach Resort

This resort has the best beach area for hotels in this area. There are lots of cots either for sun or shade with a beautiful view of the ocean. The grounds, facilities,and gardens are kept clean and spotless. The buffet restaurant has good food with lots of choices. Supersaver room (#1648) was old but large with no balcony. The hot water was lukewarm after running for a long time.The air conditioner was noisy and did not get the room that cold. Entertainment was not that good and was too l [... lire plus]ate in the evening. I would suggest 8:30 pm as a better time.

Great resort-no major problems

The grounds. and hotel were very nice. Excellent staff. Good variety of food.The Italian and Eden restaurants required reservations and were very acceptable with great wait staff-very accommodating. I would go back there.

How fun!

Hotel was great! Food was great! Weather was great!! Company was great!! I would definitely recommend this resort for a comfy stay with great friendly staff! Lots of activities available if you want to do them.. a few steps to the ocean.. great clean sand....

Beautiful resort!

Adults only area was great, your own pool, your own beach, your own bar and restaurant. The service was great with friendly staff. Rooms were always taken care of, always had enough towels. Great place to relax and enjoy the weather.

Tranquility in Grand Paradise

This resort is very tranquil. Our upgrade to the Select Club made our trip more memorable. The location of our clean and adequate room to the pool and ocean was very convenient. The selection of buffet items was very plentiful and selective. The drinks were well prepared and the beach towel availability with no issue was a bonus. The beach chairs and a wide selection of umbrellas was also a perk. The lack of a la cartes restaurants was not an issue as the Select club meal and drink variations  [... lire plus]made up for it. The friendly staff and well kept grounds was also nice. The close proximity to the airport was very convenient.

Very Nice Resort

Hotel is very clean, spacious,excellent very from patio. We up graded to Select Flex, very happy we made that decision to up grade. We had our own pool, own bar, v.i.p. check in and the beach was own the properly next to the bar. Nice Location Short distance from the airport 15 to 20 minutes bus ride. Food was 7 out of 10 Staff very friendly and at your service. Security staff was interested in watching beach lounge chairs inside of monoriting daily operations.

Extra ordinary trip the resort was better looking than the picture on the internet

The hotel rooms were very specious and clean the bathroom was Very big and place to put your stuff . My room was a loft which it even more extraordinary .it was like really different for Me and my family. The dining was well kept at all time. The food was delicious and there was a variety. The grounds was much better looking in person than the picture on the internet clean up to date and decorated the best was valentines. There was entertainment every night for everyone.a great place to  [... lire plus]experience .

A great week away

We stayed at grand paradise last week with two couples . We had a great week . This was my third time staying in playa dorada complex. My favourite part was the location and size of the beachfront where I spent most of my time . Hubby preferred the pool as he likes staying out of the sun . The pool was very cold and half of it (where swim up bar is) shaded . I didn’t like that but hubby didn’t mind . Food was good . Service was good . Staff weren’t as overly friendly as I am used to at mos [... lire plus]t resorts ... they all just seemed kind of in their own world and not smiling much of the time (minus the entertainment staff). Room was good we had supersaver room so it was above fourth floor - lots of stairs , and no balcony which we didn’t know when we booked . But the window above our bed overlooked the ocean so if we stood on our bed we had a nice view lol. Shows were good and went til 11. After that there was a disco for those that wanted . Drinks and food aren’t served after 1 am so my husband often went off resort and paid for drinks at the local pub in the complex - a later bar in the resort would have been better. Overall we wanted a nice getaway to relax and unwind and that’s what we did ! This was my 6th all inclusive and definately not my favourite resort but we always have fun! The beach was large and close to everything so that I loved !

Great Vacation

We arrived January 30, heat and sun every day. The beach was amazing great for walking. The hotel is clean and bright we stayed in the cheaper rooms. I would suggest that if stairs are an issue not to book these rooms. There is no elevator. Food was the best I have had in the Domincan,lots to choose from , buffet was different every day. The restaurants were okay ambiance was good service was great. Check in/out was quick . The whole experience was more then I was expecting. I would go b [... lire plus]ack to this resort.

4 star resort with 5 star food

We enjoyed our stay at Grand Paradise. The beach was great & snorkelling. Could have used more shade on beach. Also nightly activities need drastic improvement. Staff were amazing. Food was fantastic.

Very Good Value at Grand Paradise Playa Dorada DR

My wife Vicki and I stayed at the Grand Paradise DR from January 14, 2018 thru January 25th, 2019. I always read and utilize the Trip Advisor reviews and had a couple of minor concerns but I wanted to return to DR North Shore/ Puerto Plata with my wife to celebrate our first visit there 31 years previous. Our first trip together. We upgraded to an Ocean Front Suite which was quite nice. We are frequent travellers with a diverse experience base so I am providing a fair objective review. I t [... lire plus]hink this resort is a 4 star. Please feeI free to contact me if you have any questions. 1) Food and bars are quite good. Only two a la carte, one snack bar and one primary buffet but the food was very good and way above my expectations. I was particularly pleased with the service we received at all the dining facilities and bars. We dined at the a la cartes for dinner 7 of 11 nights and really enjoyed the food and excellent service we received. Top Notch. The buffet served an extensive offering at lunch and dinner. Always offered some chicken/ beef/ pork/ fish that was amazing, flavourable, suited our taste. Obviously, some dishes we did not enjoy as much but got to try a variety of food we might not otherwise get to sample. Keep in mind different clientelle from around the world have different pallets so they are not only serving food to cater to North American pallets. We had very good service in all of the restaurants. We received excellent service and drinks at all the bars. We visited every bar and restaurant at the resort and we have no complaints. Good service, alcohol, variety of specialty drinks etc... We got to know some of the bar tenders all toooo well but made some friends and shared some laughs. Should add another a la carte or two. A beach BBQ one night a week would be a cool addition. 2) Rooms are nice and grounds are clean, well maintained and beautiful. The beds in our room were excellent, The air conditioner worked very well and quiet. The cleaning service was consistent and very good. 3) All buildings were in good condition and clean. Always staff around cleaning and picking up after the clientele. Front desk staff always helpful super quick and easy check in and check out. Hassle free. The main pool was always tooooo cool. Very few people were using the main pool. Disappointing! 4) Entertainment could use considerable work. The entertainment at the disco and bars was minimal and very low budget and lacking in imagination. They should imitate what many resorts do and present some variety with musical imitators, dance extravaganzas etc.. This could and should be easily fixed. 6) a)Golf course is a great value. Tough enough course and was in very good condition when I played a round. Mostly forgiving and can be played to over 7,000 yds. if you want. Greens were quite good. Rental equipment was moderate but only $20. b) Disco was weak. c) Unfortunately, Casino is closed but we knew that at booking so can not whine. d) Location was good you could quite easily walk in to Puerto Plata or take a 25 pesos "gwaugway", bus or taxi. 7) The people of the Dominican Republic are (bonita) beautiful. Quite friendly and good service.....but please remember you are in their country you have to make an effort as well. We try to speak Spanish as much as we can and the effort is always appreciated. We are not very good at espanol .... but we try.....LOL We went off resort and visited Centro Puerto Plata, local shopping, local market and the forteze San Felipe de Puerto Plata 1577. Unfortunately, everywhere we went the local people were in full press hustle mode. This was quite disappointing and too overly aggresive. Even when you were polite and indicated "NO GRACIOUS" vendors/ hustlers would not relent. 8) The stretch of beach at the Grand Paradise is spectacular. You can snorkel right off the beach in front of the resort. You can view the reef and fish in the ocean and not even over your head. In summary, I think this is a reasonable 4 star resort due to the high quality of the dining/ food and service. I will provide a slightly more detailed review on Trip Advisor. I prefer the south shore of the DR. A mi nuevo Republica Dominicana amigos and amigas..........mucho gracious.......Roberto

Grand paradise

This is a 3 star hotel, we have been several times to the DR and this hotel is at the bottom of our list. The service at breakfast was not very good. For example if we asked for coffee the waiter made you feel like you were inconveniencing them. If you like peanut butter bring your own. The selection at lunch and dinner at the buffet was limited. The two a la Carey restaurants were good but you could only request one appetizer and one main course. As for the shows at night, there weren’ [... lire plus]t any. So basically not much happening after dinner. As for the rooms, the superior garden view was small but clean. Had a nice balcony. There was a fridge in the room but only two bottles of pop and a bottle of water was added. When we asked about beer the maid said they did not put any in the fridge The beach was good with plenty of chairs and space. Overall not a bad place but I would not recommend because of the lack of service.

You get what you pay for

the resort needs many small updates-paint,roof repairs,rotted gutters replaced are just a few. the rooms also need work. the shower drains worked but very slowly so you are standing in dirty water as you shower.the water pressure is very low as is the shower head.it is about 4 and a half feet above the tub floor so so cant stand under it. the food is good and usually abundant.the grounds itself are very beautiful.full of trees,flowers,hedges.very pretty.our biggest complaint would be that the st [... lire plus]aff do not understand english.i know i am in their country but they have no idea how to communicate.even to order a drink on their drink list they do not understand.with this lack of communication brings a disconnect between staff and guests that make staff seem unhappy or even miserable.simply put,the staff here did not seem friendly or welcoming.only 3 of the staff were pleasant during out 7 night stay.we got a great price for the week so i feel i got my moneys worth but i will not return there.i like to enjoy my vacation no matter what price i pay and the staff here really put a damper on the mood. just a side note-i have stayed in mexico a lot and have to say they always make us feel welcome and help us enjoy our stay-that said- we tip way more in mexico than we did here-we feel guilty about this but a tip is earned and not a given no matter what country you are in

Wonderful time.

We returned to Grand Paradise after several years of trying new places. It was nice to still see some familiar faces. It was also nice to see that they seem to be continuing to renovate and upkeep the resort. Yes it is an older resort but the rooms and the grounds are so well kept and very clean. The staff there is top notch. From the staff at the front counter, the wait staff, the bartenders (so nice to see you again Hugo), the maids and the entertainment staff.....all very professional and ver [... lire plus]y pleasant. My only criticism might be the nightly entertainment....the staff gave it a good try but I felt it used to be better several years ago. Also, with so many people having dietary restrictions nowadays, it would have been nice to see some allergy/gluten free/vegan labelling on the buffet. That being said, it was a wonderful relaxing vacation and it was just what we were needing.

I will be back

I found the resort to be awesome. There was a lot of positive energy. The staff were very accommodating and happy. We had requested an ocean view-to our surprise were given a suite with a beautiful view. I plan on returning in April 2019 and would definitely need to book the same room1412. Negative- No lifeguard-Are your staff able to perform CPR - More American money at front desk for tips (Switch a 20 American for 20 1 dollar bills.) - Occ [... lire plus]asional bug Patricia Lopez

Fantastic Resort!

Great resort. Our suite by the Ocean was the size of an apartment. All of the staff and entertainment people were very nice and always helpful. The beach was beautiful. Had lots of fun playing in the waves on our inner tubes. The food was top notch in both the buffet restaurant and the Italian restaurant. Did not visit any other restaurant. There is a shopping plaza on the same compound as the resort with a movie theatre and lots of different shops.

Awesome week!

Checked in right away. Upgraded to a suite which was three feet away from beach. Only 1 bed though. Grounds were beautiful and nicely kept. Hotel staff very friendly. Rooms could use brighter lights especially in bathroom . Also full curtains in living room. Food was good, but salad bar needs to have more salads! All in all a great week. Would definitely go back. 30 degrees is much better than snow.

Ok RESORT HIDDEN COSTS PROBLEMS ON ROOM

JUST CAME BACK DEC 3RD AFTER ONE WEEK. Did not meet room requirements, had to change rooms 2 times finally got reasonable room after arguing at Reception for 2 hours. Still did not get what we paid for Superior Gardenview Room not on ground floor, the first room we looked at the balcony looked onto a Tennis Court, this was not Superior Room, the second room was on ground floor looking onto a BAR with tables and chairs, not appealing, JOANNE at Reception did little to cooperate to help  [... lire plus]us just said Travel Agent did not give proper instructions TOTALLY WRONG, I was there in travel office when form submitted. Joanne said what do we want, we said what we paid for, she said no rooms available Resort full WRONG, the resort was 50% full after being there a couple of days. The Bellman heard the conversation and said he knew of empty rooms available which we took but still not SUPERIOR in our opinion, Joanne should have know this (they have computers) just being a difficult person should not be in that job. Wanted to speak with Manager about accommodations, would not come out to speak with us, totally unprofessional, rude and disrespectful of paying Guest just was hiding in his/her office, BED BUG BITES mattress too old and standard of cleanliness not there. Found out later other Guest complained too and mattress was changed and room fumigated. BEWARE YOU HAVE TO PAY FOR WIFI VERY EXPENSIVE $9.00 USA A DAY AND ONLY AVAILABLE AT POOL. SAFE COST $4.50 USA A DAY, OLD STYLE WITH KEY . ONLY give you 1 pass card to get into your room Ridiculous!! No umbrellas at Beach only in VIP SECTION. NO extra security lock on room door had maid walk into room when sleeping . General Staff at eating areas , bar etc always helpful and smiling. Grounds well maintained. Pool large and clean. Lots of new chairs around pool. Food very good ,but small buffet. Beach nice sandy and clean but little shade other than some trees, no umbrella's. Unless the OWNERS give management skills to certain staff definitely would not go back and upgrade the mattresses.

Beautiful area

This hotel is a 3.5 star and lives up to its rating. The beaches are beautiful and well maintained. The staff was pleasant and helpful. The lack of choices in food was my most unpleasant experience. We also upgraded to select and the resort was not full and would not change our room to the vip side. My mother and I shared a bed( not a big deal) but I asked for 2 double beds. Also a 3rd floor was not convenient to walk up with someone who has mobility issues.