Good resort

The staff at resort were very laid back nothing and I mean nothing was a rush. Tipping did not get you anymore or less anywhere on the island. The food was good. The plunge pools were only heated during the day which was nice tohave but a waste of money but nice to have. Bees are a problem and that staff says they are stung often. Al in all a good resort. Not a lot of activities but we were there when on half the resort was full. I would go back. The food is one of the best I have had out of the [... lire plus] last 9 resorts in the carribean

Bad resort

I had a bad experience at this resort. Sometimes rude service, cold food, slow service waiting for cutlery and often had to get it myself. Woke up in bed with several bites. Checked for bed bugs, didn't see any but definitely something not right. Other things as well. What a waste of my hard earned money.

Best Resort by far

Mama Bee: colorina arcoiris vasquez Trip Advisor review: I loved the way the Resort was set-up, fast check-in/out even just for non-Diamond Club Member, great flow, great food, great beach, amazing pool design, and great Staff especially the Entertainers such as Mama Bee, Jose, Valentina, Natalie, the Italian Lady (sorry for forgetting the name) and ofcourse the great music at the Prop Bar - the Karaoke nights were such a great idea to release all the stress which could've been so much greater [... lire plus] if they were longer time untill no one else wants to sing their hearts out - loved the Disco Nightclub every night dancing the night away while munching on wings, nachos, burgers, and fries along with our fave booze. Social Bar, Pool Bar, and Prop Bar bartenders were nice. Stage decor could've been better on the New Year's Eve and perhaps to have someone as a guard on the stage so then kids would not ruin the other decoration. Casino was nice but no luck gambling. Overall it was indeed the Best Resort by far as a matter of fact we'll be returning again to Memories Grand Bahamas Beach & Casino Resort again this coming August 2016 for Bday getaway. I've told my coworkers about my recent vacation and they're all want to go to this Resort as well at some point. So, you all better start planning to visit here before they turn this into a 5-star Resort $$$.

Reviews were accurate!!

Very disappointing trip right from the minute we arrived. We had booked an ocean front suite with the diamond club. Upon arrival, our room was not ready so they put us in a room that they said had a little debris outside! That was a shock, when we opened the curtains, there was a dumpster outside our room and the first floor balcony was taped off. As well, there was construction on the floor above us so we listened to jack hammers all afternoon. We got our new room the following day at 4 even th [... lire plus]ough it was promised to us at noon. Regarding the diamond club, what a waste of money. We got preferred checkin, bathrobes/slippers in our room but that was all from the lengthy list that is advertised. The resort in general is run down. Our room was not cleaned very well daily especially the bathroom. There were a lot of stains on the carpet. The pool was dirty and did not look to be leaned daily. Pool chair cushions on the beach in the diamond club were torn. The food was generally good but the buffet needs new chairs and cushions. We could not find one cushion that was not dirty and stained. Personnel were friendly the first day, but after that they seemed to be inconvenienced if asked for something. Seldom did they say hello in passing. Overall, we were very disappointed in our trip as it was not cheap. This is definitely one resort we WILL NOT return to in e future nor recommend to family and friends. Considering it is part of the Sunwing family, we had much higher expectations.

Not bad

Overall, we got what we paid for. The food improved as the week went on, the beach was great, the service was not the best. The most annoying thing about this resort was the harassment from the Diamond Club people, it never ended and was extremely annoying!

Loved it, minor issues

Loved it. Had an amazing holiday here. Some minor issues that shouldn't bother you if you are aware of them. Room comfortable but bathroom very small, no fan and no space for toiletries (use shelves/mirror beside closet). Service sometimes a little slow in buffet and beach restaurants (make sure you 'Wait to be seated' and they'll get to you faster. Pros: Beach- great, lots of chairs, nice white sand, could walk for miles in either direction, and water very clear. Food- lots to choose from, food [... lire plus] was good at buffet and great at a la cartes. Drinks- Excellent and not watered down. Staff- everyone we dealt with was very friendly and helpful. Location- great location across from Lucayan Market and 3 min. walk to Unexso Dive Shop (great diving and shark dive was over the top fantastic). Entertainment - lots to do everyday, good nightly shows. All in all, we loved Grand Bahamas, found the people very friendly and always felt safe, on and off the resort. We had a great time and are already planning to go back to Memories Grand Bahamas.

Nice resort

The hotel is need a facelift but it's clean, the staff are friendly enough, food was delicious, close to markets pubs and other amenities off the resort. Bathrooms are a bit small but as I said clean. Only complaint is the ice machine is on the 3rd floor, pain in the butt when you're on the first floor!

Excellent Holiday!

This was our second time going to Memories Grand Bahamas. We had a fantastic time. The food was great. Staff is always eager to please.Grounds are beautiful. Only complaint is that you can never find silverware out side at the buffet restaurant.

Just great

What can I say, everything was just great!!!!!!!!! The people, the food, the room, the hotel, the grounds and beach, the service, the entertainment, great drinks, great weather. Thanks for a great vacation.

Will definitely return!

Awesome vacation! The beach was beautiful, service was great, rooms were clean and close to the beach and food was delicious. The steak house was especially good!! We will definitely be returning to this resort again!

Great Resort

The room was very nice and clean. Service was good. The food was good in the buffet and the speciality restaurants were wonderful. The pool with the swim up bar was nice. The beach and water where excellent for relaxing and taking a dip.

Wonderful Vacation

We just returned from a week at Memories and I must admit I was a little worried after seeing previous reviews. We had absolutely nothing to worry about!!! The rooms were clean, food was good, and staff were very friendly and accommodating. We approached everyone we met with a smile and a good morning/afternoon, and were always greeted with the same back. If you gave respect, you received respect.

Fabulous week

Just came back after an incredible week with family of 11 at this great resort. Resort itself could use some updates (hallways, elevators, lounge) however, the staff, food, and lovely grounds made up for it. We were entertained daily with games, aerobics, dancing (Mamma B, GG, Mini, Josue and AJ are to name a few) Everyone very friendly and go out of their way to please. At the Pool bar is Christopher who is a real hoot. Our maid Julie deserves a mention as she made sure our room was spotless da [... lire plus]ily and always a fresh supply of towels. Steak House and Japanese restaurants are well worth visiting, fabulous food and great presentation, particularly at the Japanese. Never tried the Italian so cannot comment. Seafood Night at the buffet is incredible, although we don't eat seafood there was plenty of other choices and the chocolate fountain, fresh fruit and candy apples were a lovely finish. Don't waste your time going into Freeport, market across street way better. All in all a fabulous week with family and new friends. Definitely a family resort.

Ok Resort

The hotel approaching it is not attractive, but the people that works there is very nice. There are not enough shade on the beach. People are waking up 4am in the morning to put their towel on the chair on the beach and on the pool, and when other people wake up there is none for them. The same family have chair on the pool and on the beach for the whole day when they cannot be in two places at the same time, what a shame. They need to serve more of their native fruits, not Canadian or American  [... lire plus]fruits, I go there for everything native. The choice of material use for the chairs in the restaurant is very poor, the chairs are very dirty, and makes me not want to touch it. They are very disorganized when you arrive at the hotel, they make you fill out a form with many tired people waiting behind you after a long flight. For a person like myself, there were not much option, for food, I cannot have milk, salt, wheat, and sugar, white rice and potatoes but the food options was good. Every thing is over priced, I love the beach, and the people most of all, if I go back is for the people and the beach.

Great place to enjoy a week in the Bahamas!

Overall, it was a great vacation! The rooms were clean and beds, linens and pillows were comfortable. Housekeeping stocks your mini bar with free beer, soft drinks and bottles of water several times per day. The sand, ocean and beaches are wonderful. There are 3 separate pools. Plenty of fun, music and activities around the main pool, with the swim up bar. The other pools gave children an opportunity to play and swim, and of course adults can take a dip to cool off from the beautiful warm sun. W [... lire plus]e didn't use the kids water park, but it looked like a great place for young children to spend the day. All inclusive food and drinks are the best way to go on vacation. The choices of food and drinks are fantastic. There was a coffee shop which served coffee from 8am - 9pm daily. They also had fresh baked goods, including cupcakes, donuts and muffins. They even had mini sandwiches to take the edge off from hunger, after a day at the beach. There was always a restaurant open on the premises where you could get food and several bars to get drinks including soft drinks and juices for the kids. The buffet served breakfast, lunch and dinner. Good variety and choices which will keep even your picky eaters happy. There was a snack bar, 11am - 2am which was very convenient and allowed you to satisfy the cravings throughout the day. The Italian restaurant served decent food. The Steakhouse was fantastic. The Sushi restaurant was good too. I If you didn't feel like leaving the beach chair or pool and getting dressed, they had employees grilling up BBQ hamburgers and hotdogs between noon and 3pm, every day. The only bad thing was the service. The workers/employees were not friendly. You just have to accept the fact that you might not get served a coffee at breakfast or a drink with your lunch. And you have to line up to get seated at the restaurant to eat. I am not sure why the employees were unhappy or seemed disinterested in serving. I didn't let them bother me! I was happy to be in on vacation and I wasn't going to let them stop me from enjoying the week.

Good resort, great island

This was our second stay here, and this time it was for our honeymoon. The resort is nice, the rooms are a little dated but you don't spend a lot of time in them so who cares? The people are wonderful and friendly and the beach is beautiful. The food is also great. Whatever you do, upgrade to diamond club to have a more pleasant experience. CONS: we requested a king bed ahead of time (keep in mind this is our honeymoon) and got a reply email that they would try to accommodate that, and that we w [... lire plus]ould get a honeymoon package consisting of a couples massage, a private dinner for two and champagne. None of this happened, or was even spoken of and we received two double beds. We emailed our contact while we were at the resort and never received an answer. The waitstaff can run hot and cold. Either they are attentive and friendly, or completely ignore you to the point you are scrounging around for your own utensils and water/coffee. Also, they closed our favourite bar, closest to the far end behind the Italian restaurant. Last year it was an oasis to hang out at during the day, away from the noisy pool with a beautiful view of the ocean. Now it is only open to the restaurant patrons at night. It was only made worse by the 'social' bar now being too crowded and frequently running out of various liquors. Would we go back? I think we would try another resort, love the bahamas but we do not love the resort. It is a decently priced entry to the bahamas but time to move on to better things.

Great beach great location!

This resort is in a great location! We enjoyed the beach and food especially the Italian restaurant which is located on the beach. The rooms are clean but make sure you upgrade to get a balcony. Improvements are needed to better umbrellas at the beach and towels provided daily in the rooms. The Prop bar is also a great place to hang out. Congrats to the entertainment team who work very hard!

Third time was not the charm...

Although it wasn't our first trip, it is our first review ever. We decided to go to Bahamas to celebrate our anniversary. The resort is small and not very "green". Beach is nice, but it was very crowded (the end of April, beginning of May). It was very hard to get a space even in the early morning. There is just few umbrellas, so the shaded space is limited. The pool area was crowded too. It was impossible to get launcher at 10 am. When we try to reserve it with towels (including our own - diffe [... lire plus]rent color), they where stolen two times. It never happened in any other resort. It is very hard to get a place in the shade, not many palms. There is a lot of activities around the pool area including, yoga, palates classes, loud music and instructor's voice. There was few annoying things like the sales representatives walking around with potential diamond club member ship buyers, fully clothed people from the cruises wondering around, waiting for their rooms to be ready. Apparently there is ongoing renovation. One night just 3 minutes to midnight all of a sudden we heard a loud noise. It turned out there was worker cutting tiles in the hall and sparks were flying. It lasted for about 30 minutes. Food in general is not too bad. The unusual thing was that although there was a lot of tables available, we always had to wait to be sited and we had to give our room number. The positive side is that the staff is very friendly and professional. That was our third experience with Memories resort, but it was the worst. Unfortunately it was also the most expensive one.

Wonderful Family Vacation

This resort was awesome! We stayed 1 week from May 8 to 15. The resort is small but this is very convenient if you have child travelling with you. The food, drinks and beach were great. The steakhouse is amazing!!! We never had any problems with the staff, they were friendly and they always played and talked to our 16 month old. Kids play area was great. The down sides to the resort is that the rooms need an update and the bathrooms are small but the beds were wonderful. I would go back to this  [... lire plus]resort for sure. The biggest thing for us was that we had no problems travelling with a baby to this resort.

Amazing food

Grounds a bit dirty and service was slow but people were amazing and food was excellent !! Great beach, great location shopping withing walking distance. Rooms were small but very clean and the drinks were good.