Enjoyable time

The drinks were plentiful, food was excellent, selection amazing, especially at the buffet and the steakhouse. Attitude of staff varied from exceptionally attentive, to, not really bothered about helping you. I also felt that some did not respect the customer, which was not a pleasant feeling. Rooms are comfortable, but the bathrooms are small and some general TLC is required, but it was not bad enough that it spoilt the trip. Beach is not huge, so you are situated very close to other people,  [... lire plus]pool water is not heated, so that can be a bit chilly, sea is warmer.

Excellent vacation!

This was a fantastic resort - the staff were very friendly and wanted to help you whenever needed, the resort was clean, the restaurants/cafe etc had great food, there were nice activities, no bugs, safe, and family-friendly.

Memories exceeded our expectations.

The resort property was wonderfully laid out.Very close to the ocean and pools. Lots of areas for relaxing although a few more umbrellas for shade on the beach would have been appreciated.We found the staff very helpful and friendly!!

Has potential, but room improvement.

Unfortunately the staff at the main desk screwed up everyone's room in our party, and apparently didn't understand their own computer system. The attitude of some employees could have been better and more hospitable. The hotel could do a better job of having the Umbrellas in good working condition, most of them were broken and did not get attended too despite several requests. The food was good, the à la carte restaurants were very good! Bonus of having a casino on the resort. Overall a good tr [... lire plus]ip with family, with unfortunately a few frustrating days early on with the room screw ups.

Fabulous Time- No Complaints!

We stayed here from May 8-15 and from flight to checking to room to restaurants to pool to beach- we have NO complaints. Everything was clean, the weather was fantastic, staff was friendly, and any issue we had was taken care of immediately. We traveled with two other couples and one had an air conditioner problem that was fixed before they went back to their room that day. We didn't have towels in our room when we arrived - we asked maid and towels were brought to our room that evening.

Nice resort

Surprised to find carpets in room should upgrade to ceramic tiles. The food was great & loved the little coffee shop! Staff was friendly! Paid for an ocean view ...disappointed ...could only see a little bit!

Beautiful beach

Overall, the resort and location was beautiful, safe and friendly staff. The beach and pool was great but their could have been more towels, chairs and umbrellas. The hotel could improve on their organizational skills for checking into the hotel as well as refreshing the towels. The food was fantastic and totally made our trip more enjoyable. Would definitely go back to the Bahamas!

Loved it.

The resort is very nice...not overly big so it is easy to get around...no more than a 5 minute walk from lobby to beach which is nice...everything is close. Our room was very nice with super comfy beds...food is really good (could be hotter in buffet but a good variety) but the steak house, Japenese, etc. were to die for..the drinks are all really good. The resort has a place called the Bean Café with delicious ice cream , donuts, muffins, lattes, expressos, etc. The beach is very nice ...you c [... lire plus]an walk for miles on nice, soft sand. Across the street is the Lucyan Market with markets, bars, restaurants, waterfront, etc...very nice and there is a Casino on the resort for those who like to gamble. There was a lack of umbrellas on the beach but some were on their way...I would definitely go back.

Great Resort!!

Had a great time at Memories Grand Bahama. Loved the steakhouse, the cleanliness, friendly staff and overall safety while on vacation. My only "cons" were the beach seems cramped and I never seemed to have towels put in my room. Other than that, great vacation!

Amazing holiday!

This trip was beautful I really enjoyed myself great service from everyone. Especially the maid that cleaned my room she was fabulous. I plan on returning one day with my son next time. Thank you for making my stay as wonderful and beautful as it could be.

Great memories!!

This was our 1st time to the Bahamas, overall it was a great week.. Hotel was short on towels everyday but all you had to do was ask and you received... The food was excellent, even better then any place we have stayed in Mexico. There was lots to do, Casino, marketplace, Pro club was fun.... I would have stayed longer if I could have... Also every trip we have taken has been booked through Trip Central and the service has been the best!!!!

Sun of a beach

Everyone was very friendly, food was great and the drinks were cold. They had activities all day and night long. The rooms were clean and same as the over all resort. The flight from Toronto to Freeport was quick and didn't waste anytime (made it there and back way faster then expected)

Great getaway trip with family

The hotel and the grounds we're beautiful ! The food was fabulous and the entertainers we're awesome ! The hotel staff could use some training in Customer Service to better resolve issues that came up during our stay, such as dirty rooms, improper rooms (suppose to be a king but double beds instead, etc) no hand towels, facecloths and towels for bathing, stocking the mini fridge, providing guests with prompt service when need be, etc... The beach could use more chairs and umbrellas (functionning [... lire plus] umbrellas not broken ones) There seemed to be a reoccuring theme of " we dont have any" in regards to water bottles, pop, towels for the room, towels for the pool, straws, clean sheets, etc..

Amazing beach!

Good resort, nice rooms, all in all a good trip for the price in Bahamas. Good food as well however more variety or selection would be nice. Great staff, very friendly! Lots of excursions available however not needed with all the sea life right at the beach on the resort!

Great vacation

The room I had was really nice. The room was always done by 2pm. Getting clean towels was never an issue. The staff at the buffet and the diamond club staff at the beach were really very nice. If you can, you should go with diamond club the chairs have nice cushions and we also had a cabana that we could have a little nap after lunch. The diamond club offers drinks and a lunch menu delivered to your chair. The beach was very nice as well.

Wonderful Resort

The food was AWESOME, the staff were GREAT, very polite and respectful. The beach and Ocean were FANTASTIC....There was an issue with towels, hand towels and facecloths for the rooms, very limited access.

Amazing food and especially seafood!!

This was a good resort. It is still a fairly new one. Entertainment could be better. Food fantastic so many choices. Bar services great. Ocean fantastic. It could have more daily activities like drinking games in the pool.

Wonderful Holiday

The food and people are what makes the resort! Had a memorable trip. All good except that they need to invest in more sun shades, and the entertainment is not up to par with other resorts. Otherwise we had a great trip with lots of time spent at the beach.

Very nice resort

rooms were clean ,food was very good ,staff was very friendly . My only complaint was the lack of washcloths and hand towels.Had a good experience with the a la cartes as the food was delicious. Good family resort.

Ok resort. Nice location. Great people

The Bahamas was a very relaxing vacation. The hotel was clean. The rooms are small and it is an older hotel. The beach and water were great. We went to the local restaurants often. I would go to the Bahamas again but would look into a hotel that was not all inclusive as leaving the resort was awesome. The drivers are courteous and seem to watch for pedestrians