Second Time-Exceeded Our Expectations!

This was our second stay at this resort. Last year they were under con struction so the rooms were very plain. This year they have added new artwork and bedding to the rooms. Last year the wifi was always down. This year we had no issues at all with wifi. The loungers have been replaced and look great. The beach was not the best but the numerous pools made up for it. The service far exceeded our expectations. When we checked in Dianne at the front desk recognized that we were returning for our s [... lire plus]econd visit. She apologized that the room we were getting wasn't the best but that she would upgrade are us the next day. She made good on her promise and we had a lovely room. The food at the Cove was excellent. The buffet was always great. Not a single complaint. Hey! It's 🇯🇲 Jamaica! Everything is Irie!

Great Family Fun!!

Thank you so much tripcentral-there were no hiccups and everything worked out accordingly!! A BIG shout out to all the staff at the Sunscape Splash, you were all absolutely amazing..We found the staff friendly, energetic and always willing to go out of there way to help. The grounds were immaculate and the food was tasty!! We loved the Portofino a la carte -the food was just delicious! The water park equipped with a lazy river was fun for the whole family but the kids especially loved this add [... lire plus]ed bliss. The snorkeling was outstanding! We brought our own equipment and spent hours looking/seeing all sorts of fish. There's alot of seeweed so bring your water shoes. Everything was kinda perfect. We'll definitely return! Thanks again for the greatest vacation:)

Sunscape splash

excellent family resort, amazing kids club. great food. we had no hot water but quickly got upgraded to an ocean view at no extra expense. The place is wonderful no one bothers you on the beach. The beach is a little rocky and lots of sea weed. great selections of pools for all different ages. extremely clean and friendly place to stay

Great time!

We had a wonderful time at the resort. The MOD was very accommodating and all the staff was very pleasant. The kids loved the pool and the grounds were very clean so we're the rooms. I would definitely recommend this resort to families.

You get what you pay for

The hotel view was nice, however the hallway had a mouldy smell, there were bugs in my bathroom so we showered in the other room we had. Most of the staff were nice except the person who refills your beverage he was quite rude. Food was ok, lots of things to choose from. It's an old hotel but if you're looking for a basic family vacation then you should go. I wouldn't go back, I'd rather pay a bit more for cleaner bug free accommodations.

Loads of fun

When we first arrived, we were quite disappointed with the room, was tiny, and really not much to look at, we ended up upgrading to a suite and were extremely happy. The resort was very clean and very well maintained. Food was good, although, the food at the buffet was always the same. The à la cart restaurants were fanulous

Good time

I was pleased with the resort, our room was cleaned and re stocked daily. I especially liked the 24 h cafe, they offered food like home. Most of the staff was excellent, some of the staff bothered us for our things, and wouldn't leave us alone. Over all good resort, wouldn't go back.

Amazing, Fun Filled, Great Food

The hotel is clean and the staff go beyond to make you happy. The ocean is right there, within a few feet of where you can sit and have supper with candles and lights. Hearing the waves rush in. Was amazing. I think some of the friendliness staff i have meet, i travel at least three times a year. The shows are great. The disco,,, yea man. The drinks even better. I have only ever been to Jamaica once. I will be back and back to that resort. Totally pleased with everything about it. Than [... lire plus]k you.....

Amazing Time In Jamaica!!

This was our first time to Jamaica. We absolutely had a fantastic vacation. The resort was wonderful. Our room was spacious and we had a fantastic view of the ocean. We loved everything! Staff and food were amazing

Great Time

Had a fantastic stay for my family. It was my daughters (7 yr old) first all inclusive trip and she was smiling from start to finish. This is a family friendly resort that includes a great waterpark w/slides and lazy river. We had been delightedly upgraded to the Cove to help accommodate one of our party that needed ground floor accommodations. The staff is top notch and a special thank you to Vinroy who visited us frequently to see if we needed anything or just to chat. The Split in half p [... lire plus]ool bar (one side family one side only adult) is a great idea. This way the families can enjoy on one side while letting adults on the other side enjoy kid free. BTW - 20-25 mins to airport.

What a great time!

We just got back from the Sunscape Splash - we stayed on the cove side. The rooms were nothing special, but they were clean and well taken care of. The staff was absolutely fantastic - and the food was great! The best I've had of all other places I've gone to in Jamaica in the past. We brought our 7 year old daughter with us for the first time and she completely loved it. I would 100% recommend this resort.

Great family resort

This is an amazing resort. The food is excellent and the people are the best, so friendly and always smiling. The resort is very clean and the beach also. The drinks are plentiful and tasty. The entertainment staff people rock all day and evening. Our house keeper Sonia is the best. A lovely lady. So come down and enjoy all they have to offer.

Could be better

Overall the hotel itself was good. However..the beach was awful...too much seamoss engulfed the majority of the seashore. The food was amazing. The day and evening entertainment was unorganized and unprofessional.

Definitely a resort to go and explore

The sunscape splash resort was amazing ,from the views to the service and to the entertainment. The food was delicious my favorite was the buffet breakfest but all the food was great from the"barefootgrill" to the 24 hour snack shop and the fancy Italian,seafood and Asian . The service was great, the bar tenders were friendly and fun, the maids were nice neat and kind. The lifeguard's for the pools and water slides were making sure people had a great time . The excursions were more then what I [... lire plus] expected very safe and adventurous I would have loved to do more . The view and sights are defently rememberable . The sunset mountains and water are beautiful the coral and ocean sea life were on of my favorite parts because I love fish and plants highly recommend this resort to everyone . Also the other couples and families staying at the resort were friendly and having a great time . I will be planning to visit this resort again in the future with my wife

We love Jamaica!

Having travelled to Jamaica many times, this was the first trip with my children, aged 22, 18 and 5. We were pleasantly surprised that the ride from the airport was short and sweet. we were escorted to our hotel room promptly. The resort was beautiful and everyone was more than welcoming. Our visit was an excellent opportunity to unwind. We were unhappy with the beach, as it was very rocky and lots of seaweed. I think the resort should invest in cleaning up the rocky shore and the plant growth.  [... lire plus]Otherwise, we enjoyed every minute here!!!

Stunning Resort!

Everything about this hotel was amazing!. When we arrived we were greeted with a warm welcome. The Facility was clean and well kept. The beach was beautiful and the pools were perfect. If travelling with children this is the resort to go to. It was so kid friendly we had a blast!

Great time!

Although this resort is really a family centric property we had the adult pool with the bar, great music and terrific food. The staff were so friendly and helpful. They were a joy. The room was small and clean but needed a little bit of work. The basically have no beach but snorkeling is great. There is coral near shore.

Fun in the

Everything was great, the food, the beach, the view, the pools, the drinks and the water. Resort is a little older but everything was very clean and there were constant improvements being made the whole time we were there. Painting at night and even some small renovations that caused no distress to anyone except for the anticipation of what they had completed overnight. The employees were what made this resort... everyone was so happy and nice. Great family trip, with lots of fantastic memories. [... lire plus] Bayside tower (Sunrise) had an awesome view of the bay, the mountains, the Jedi for the cruise ships, and a beautiful marina.

Amazing resort

Very clean,the people were amazing , we will probably return in the near future. They made our stay there very pleasent, we didn't want to go back to Canada. The food was better there than casino N.B.l can't say enough about the resort.Oh yes we also had booked out side of the resort,Dunna river falls,the safari etc ....they acommadant us as soon as we were ready to go.For our first time in Jamica it was a beautiful experience.

Amazing Resort

Our trip was amazing. The resort was beautiful. Our room had a view overlooking the pool and ocean. The staff at the resort went above and beyond to cater to our every wish. Would definitely recommend